Last Updated: August 29, 2026
These Terms & Conditions (“Terms”) govern your use of https://mitchellvetservice.com/ and your participation in communications offered by Mitchell Veterinary Service, PLLC (“Mitchell Veterinary Service,” “we,” “us,” or “our”). By using our website or voluntarily enrolling in our text messaging program, you agree to these Terms.
1. Website Use
You may use this website for lawful purposes and in accordance with these Terms. You agree not to misuse the website, interfere with its operation or security, attempt unauthorized access, or use the website in a way that violates applicable laws.
2. Veterinary Services and Appointments
Website forms and other online communications are provided for convenience and do not by themselves create a veterinarian-client-patient relationship, guarantee an appointment, or guarantee availability. Appointment requests are subject to confirmation by Mitchell Veterinary Service. Emergency situations may require referral to an appropriate veterinary hospital or emergency provider.
3. SMS / Text Messaging Program
Mitchell Veterinary Service may offer SMS/text messaging to clients who voluntarily provide a mobile telephone number and affirmatively consent to receive text messages. Your consent is not a condition of purchasing any goods or services.
What you may receive: Depending on the consent and communication context, messages may include appointment confirmations and reminders, care or follow-up communications, service notifications, order or pharmacy-related notifications, requests for information, and other client-service messages related to your relationship with Mitchell Veterinary Service.
How you consent: By entering your mobile number and affirmatively agreeing to receive text messages through an enrollment form, website call-to-action, or another supported opt-in method presented by Mitchell Veterinary Service, you authorize Mitchell Veterinary Service to send text messages to that number for the purposes described at the time of enrollment.
- Message frequency: Message frequency varies based on appointments, services, requests, and other client communications.
- Cost: Message and data rates may apply. Your carrier’s standard rates and fees may apply.
- Opt out: Text STOP to cancel or stop receiving text messages.
- Help: Text HELP for help, or call (518) 695-6953.
- Re-subscribe: Where supported, you may re-enroll by providing consent again through an available opt-in method.
- Carrier terms: Wireless carriers are not liable for delayed or undelivered messages.
4. SMS Consent and Telephone Numbers
You represent that you are the subscriber or customary user of the mobile number you provide, or that you are authorized to provide consent on behalf of the user of that number. You agree to promptly notify us if you change or discontinue the mobile number associated with your consent.
5. SMS Privacy
Mobile information is not sold and will not be shared with third parties or affiliates for their own marketing or promotional purposes. Please review our Privacy Policy for additional information about how personal information and mobile information are handled.
6. No Guarantee of Continuous Messaging
We do not guarantee that every message will be delivered, that messaging will always be available, or that messages will arrive at a particular time. Message delivery can be affected by your carrier, device, wireless coverage, network conditions, and other factors outside our control.
7. Intellectual Property
Unless otherwise stated, the content of this website, including text, graphics, logos, design elements, and other materials, is owned by or used by Mitchell Veterinary Service with permission and may not be copied, modified, distributed, or used commercially without authorization.
8. Third-Party Services and Links
Our website may connect to third-party services such as scheduling, pharmacy, payment, hosting, communications, or other platforms. Third-party services are governed by their own terms and privacy policies, and Mitchell Veterinary Service is not responsible for their independent practices.
9. Disclaimer
Website content is provided for general informational and administrative purposes and may not contain all information applicable to a particular animal or situation. Veterinary decisions should be made with a qualified veterinary professional based on the animal’s individual circumstances.
10. Limitation of Liability
To the extent permitted by applicable law, Mitchell Veterinary Service will not be liable for indirect, incidental, special, consequential, or punitive damages arising from use of the website or text messaging services, including interruptions or delays caused by third-party networks or service providers.
11. Changes to These Terms
We may modify these Terms from time to time. Updated Terms will be posted on this page with a revised “Last Updated” date. Your continued use of the website or continued participation in the text messaging program after changes are posted constitutes acceptance of the revised Terms to the extent permitted by law.
12. Governing Law
These Terms are intended to be governed by the laws applicable in the State of New York, without regard to conflict-of-law principles, except to the extent another law is required to apply.
13. Contact Us
Mitchell Veterinary Service, PLLC
40 Spring St, Schuylerville, NY 12871
Phone: (518) 695-6953
Website: https://mitchellvetservice.com/