Last Updated: August 29, 2026
Mitchell Veterinary Service, PLLC (“Mitchell Veterinary Service,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit https://mitchellvetservice.com/, contact us, request an appointment, use our online forms, or otherwise interact with our veterinary practice.
Mobile Information: Mitchell Veterinary Service does not sell mobile information and will not share your mobile information with third parties or affiliates for their own marketing or promotional purposes. Mobile information may be used by Mitchell Veterinary Service and service providers acting on our behalf as reasonably necessary to provide requested communications, including text messaging and related support.
1. Information We Collect
Depending on how you interact with us, we may collect information such as your name, mailing or service address, telephone number, email address, pet or animal information, appointment details, messages or requests you submit, and other information you voluntarily provide to us.
When you visit our website, our hosting, security, analytics, and website service providers may also automatically receive technical information such as your IP address, browser type, device information, referring pages, and general website usage information.
2. How We Use Information
We may use information to provide veterinary services; schedule and manage appointments; communicate with clients about requested services; respond to questions and requests; provide reminders, follow-up communications, and service notifications; process online forms or orders; operate and improve our website; maintain security; comply with legal obligations; and carry out other activities consistent with the purpose for which information was provided.
3. Text Messages and Mobile Communications
If you separately provide your mobile number and consent to receive text messages from us, we may send text messages concerning matters such as appointments, reminders, veterinary care, follow-up communications, service-related notices, and other messages consistent with the consent you provided.
Message frequency may vary. Message and data rates may apply depending on your mobile carrier and plan. Consent to receive text messages is not a condition of purchasing goods or services from Mitchell Veterinary Service.
You can stop receiving text messages at any time by replying STOP. For assistance, reply HELP or contact us at (518) 695-6953.
4. Sharing of Information
We may disclose information to trusted service providers that help us operate our website, appointment systems, communications, payment processes, pharmacy/order services, or other business functions, but only as reasonably necessary for those services or as otherwise permitted by law.
We may also disclose information when required by law, legal process, governmental request, or when reasonably necessary to protect the rights, safety, property, or security of our practice, clients, animals, website, or others.
We do not share mobile information with third parties or affiliates for marketing or promotional purposes.
5. Cookies and Similar Technologies
Our website and third-party website providers may use cookies or similar technologies to support website functionality, security, analytics, and user preferences. You can adjust cookie settings in your browser, although disabling certain cookies may affect website functionality.
6. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect information from unauthorized access, use, disclosure, alteration, or destruction. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
7. Third-Party Websites and Services
Our website may contain links to third-party websites, including service, pharmacy, payment, scheduling, or other online resources. We are not responsible for the privacy practices of third-party websites. We encourage you to review their privacy policies before providing information.
8. Children’s Privacy
Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through the website.
9. Your Choices and Requests
You may contact us to ask questions about the information we maintain about you, request corrections to information, or ask about our privacy practices. Some records may be subject to legal, veterinary, operational, or record-retention requirements.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page. Your continued use of the website after an update means the revised policy will apply to information collected thereafter, except where additional notice or consent is required by law.
11. Contact Us
Mitchell Veterinary Service, PLLC
40 Spring St, Schuylerville, NY 12871
Phone: (518) 695-6953
Website: https://mitchellvetservice.com/